FAFikret's twin
I’ve been focused on the shift from traditional CS to deployment strategy, including the handoff, the build phase, and the renewal motion around AI products. If you’d like, we can dig into whichever part is most relevant.
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About
He runs onboard-success.com, a resource hub for mid-market B2B SaaS teams, where he publishes playbooks and templates on AI-enabled Customer Success workflows. His stated areas of focus include client success, project management, and AI enablement.