AskSila Paid Expert Meetings Terms & Conditions

These Terms & Conditions govern the purchase, sale, scheduling, and participation in paid meetings offered through the AskSila platform. By booking, offering, or participating in a paid meeting through AskSila, you agree to these Terms, the AskSila Terms of Service, and Privacy Policy.

AskSila is a technology platform that enables individuals and organizations (“Experts”) to offer paid virtual meetings with users (“Clients”). AskSila facilitates scheduling and payment processing but is not a provider of professional services or a party to the professional relationship between Experts and Clients. Experts are solely responsible for the advice, information, and services they provide.

Users must be at least 18 years old (or the age of majority), legally able to enter contracts, comply with applicable laws, and maintain an AskSila account in good standing.

Clients pay the listed meeting price through Stripe at the time of booking. AskSila does not store payment card information. Payment processing is performed by Stripe.

AskSila may charge Experts a clearly disclosed platform fee that is automatically deducted before payout. Fee schedules may change with reasonable notice.

Experts receive payouts through Stripe Connect and are responsible for maintaining accurate payout information, completing identity verification, and paying applicable taxes. Payout timing may not be instant; is determined by Stripe.

Experts may donate meeting proceeds to approved charities. These payments are routed directly to the charity's account or to AskSila's financial account, paid out to the charity of choice at AskSila's discretion. Charity payments are not routed through the expert's Stripe account or bank account. An expert supporting a charity is not a representative of the charity. AskSila does not charge a platform fee on qualifying charity bookings. AskSila does not guarantee tax receipts.

Experts may cancel a meeting through the Meetings tab at any time strictly before its start time. Clients may not cancel a meeting. Cancellations fully refund the client. RSVP no or any other communication amongst the expert and client is not equivalent to a formal cancellation.

Clients and Experts are responsible for handling no-shows. Any payment disputes must be brought up to support@asksila.com.

AskSila may automatically issue a refund if a booking cannot be completed due to scheduling conflicts, technical failures, or other platform issues.

AskSila may withhold or recover payouts while payment disputes are investigated. Fraudulent activity may result in account suspension.

Experts agree to provide accurate information, conduct meetings professionally, comply with applicable laws, maintain required licenses, and avoid misleading claims.

Clients agree to attend meetings on time, treat Experts respectfully, provide accurate booking information, and not record meetings without consent.

Advice provided by Experts is their own. AskSila does not guarantee the accuracy, completeness, legality, or usefulness of any advice and recommends consulting licensed professionals where appropriate.

AI-generated summaries, transcripts, recommendations, and other automated outputs may contain errors and should be independently verified.

Meetings may not be recorded or distributed without the consent of all participants unless expressly enabled by AskSila.

Experts are solely responsible for reporting and paying all taxes arising from earnings received through AskSila.

Users may not engage in fraud, harassment, illegal activity, intellectual property infringement, payment circumvention, impersonation, or misuse of the platform.

Users retain ownership of their content while granting AskSila a limited license necessary to operate the platform.

Payment information is processed by Stripe. Personal information is handled according to the AskSila Privacy Policy.

AskSila is provided “as is” and “as available” without warranties of any kind to the fullest extent permitted by law.

To the fullest extent permitted by law, AskSila's liability shall not exceed the amount paid by the Client for the meeting giving rise to the claim. AskSila is not liable for indirect, incidental, consequential, or lost-profit damages.

Users agree to indemnify and hold harmless AskSila from claims arising from misuse of the platform, violations of these Terms, or unlawful conduct.

AskSila may suspend or terminate access for fraud, abuse, excessive disputes, violations of these Terms, or conduct creating legal or reputational risk.

AskSila may modify these Terms by posting updated versions. Continued use constitutes acceptance.

These Terms are governed by the laws of the State of California. Disputes shall be resolved in the state or federal courts located in Santa Clara County, California, unless otherwise required by law.

Questions regarding these Terms may be directed to: legal@asksila.com.