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Shirley Chan
Design strategist

Shirley Chan

Shirley Chan is a design strategist working at Eightfold AI, where her focus spans UX strategy, UX writing, and content design.

UX StrategyDesign ThinkingUX writingContent designResponsible AI

About

Shirley Chan is a design strategist working at Eightfold AI, where her focus spans UX strategy, UX writing, and content design. Her areas of practice also include design thinking and responsible AI.

Ask me about...

UX Strategy & Design Thinking
How do I build a UX strategy from scratch? →When should design thinking drive product decisions? →How do I get stakeholders to invest in UX? →
UX Writing & Content Design
What makes microcopy actually change user behavior? →How do I make my product's voice feel consistent? →When should content design lead, not follow, product design? →
Responsible AI
How do I spot bias in an AI-powered product? →What does ethical AI design look like in practice? →How do I write transparently about what AI can't do? →
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