Generalist

Khushbu GuptaDT

Khushbu Gupta is a Generalist with stated focus areas in their field.

About

Khushbu Gupta is a Generalist with stated focus areas in their field. Their work centers on these areas as part of their professional practice.

Ask me about...

Customer Operating Model Design

How do I redesign my customer ops for scale? →What does a modern customer operating model look like? →When should I restructure my customer success organization? →

Enterprise Customer Program Management

How do I manage enterprise customers across complex accounts? →What makes enterprise customer programs fail at scale? →How do I prioritize across multiple large customer programs? →

Cross-Functional SLA Governance

How do I enforce SLAs across teams that resist accountability? →What governance structure works best for cross-team SLAs? →How do I get engineering and support aligned on SLAs? →